Appointments on the Day
The majority of doctor appointments are available on the day. You can make them by calling in or by telephoning. Please make your appointment as early as possible on the day.
Advanced / Follow-up – Booking Appointments
Advanced/follow-up appointments can be made with the doctor at reception or by telephone. Please make a separate appointment for each person. We are a group practice, although you are registered with the practice, you are welcome to see whichever doctor you wish, provided appointments are available.
We cannot guarantee that patients will be able to see the doctor of their choice. Urgent cases will be seen as soon as possible. Please be considerate if someone else needs to be given priority. We offer a special priority service for sick babies. If you have a sick baby, please tell the receptionist when you arrive at the surgery and she will arrange for you to be seen quickly.
Practice Nurse/Nursing Assistant
Routine appointments can be booked to see the nurse from 08.00 – 11.45 and 13.30 – 17.45
Arrangements to Speak to GP’s and Nurses on the Phone
Patients can speak to the doctor at a prearranged time during the working day. You can leave a message with reception asking to speak to the nurse. She will call you back during the same working day.
Home visits are available for those patients who are too ill or frail to get to the surgery. It is more difficult and takes longer to perform examinations and investigations at home. A better service can be provided and reduce delay in attending to other people’s urgent problems if you attend the surgery. Even if the patient has a temperature, rash or sore throat coming to the surgery will do no harm.
If a home visit is necessary please try to ring the surgery before 10.00 am before the doctors have gone out on their visits. The receptionist will ask you for a few details to allow the doctor to assess the urgency of the case.